Before we can talk specifics, we need to know the dimentions of your order, and where it is going.
Our partners use a wide range of options to ensure your top gets to you in tip top condition. This could be by using smaller couriers through sites like Shiply, main stream couriers or hand delivery options. All partners also allow pick from their workshop.
The delivery arrangements will be fully specified before you decide wether or not go ahead with the order.
Returns & Guarantee
Our desktops and monitor stands come with a 30 day money back guarantee. We will issue a refund or replacement if something is not 100% with your hand made item.
We understand our premium desk tops could represent a significant investment in your working environment. If after sleeping on it, you change your mind, just drop us a line. Our process is such that we can offer a 100% refund if you let us know with in 48 hours of placing your order. After 48 hours, we will do our very best to accommodate your request, we may still be able to offer a full refund, but depending on how much work has already been done on your bespoke order, there may be charges incurred.
All returns are protected by your statutory rights, all faulty items can be returned for a refund or replacement.
All products are fulfilled by our partners, as explained on our About/Terms page.