Delivery and Returns

Before we can talk specifics, we need to know the dimentions of your order, and where it is going.

Our partners use a wide range of options to ensure your top gets to you in tip top condition. This could be by using smaller couriers through sites like Shiply, main stream couriers or hand delivery options. All partners also allow pick from their workshop.

The delivery arrangements will be fully specified before you decide wether or not go ahead with the order.

Returns & Guarantee

Our partners all provide a money back guarantee. They will issue a refund or replacement if something is not 100% with your hand made item.

We understand our premium desk tops could represent a significant investment. If after sleeping on it, you change your mind, just drop us a line. Our process is such that we can cancel any order request at any time. If you have confirmed the order request, there is still time to cancel. If after completing payment you have doubts, we will do our very best to accommodate your cancellation request, we may still be able to offer a full refund, but depending on how much work has already been done on your bespoke order, there may be charges incurred.

All returns are protected by your statutory rights, all faulty items can be returned for a refund or replacement.


All products are fulfilled by our partners, as explained on our About/Terms page.